Fev 28, 2023 | Artificial Intelligence
Especially while expanding to a different region or in times of unforeseen boosts in demand, this proves beneficial. According to Radanovic, conversational AI can be an effective way of eliminating pain points in the customer journey. Find out how you can empower your...
Jan 26, 2023 | Artificial Intelligence
Financial advisors and “relationship managers” are also beginning to use cognitive analytics to boost their expertise and be more responsive to customer needs. Virtual agents are replacing some of the functions of humans in financial services, even in some more...